Tell us the occasion, the person and the budget. We propose a short list, quote a final price, inspect the piece ourselves, and only then ship it to you.
We never buy first and bill later. Nothing is purchased until the final quote is accepted and paid.
A gift, a room, a collection, a problem you cannot name a product for. Budget and deadline included.
Within 24 hours on working days: usually three directions, with honest trade-offs — including “don’t buy this” when that is the right answer.
Item, service fee, insured shipping and duties shown separately. Valid for 48 hours while we confirm availability.
Funds arrive first. If the item cannot be secured as described, you are refunded in full, including our fee.
Photographs, video and packing record before anything leaves. For ceramics, the base mark is photographed piece by piece.
Insured, tracked international shipping. Damage in transit is covered. We remain reachable after delivery.
We list only what we can obtain reliably, inspect properly and explain clearly. Ranges below are indicative; your final quote is confirmed before payment.
Studio porcelain and stoneware from Jingdezhen and independent workshops. Makers, marks and condition documented.
Indicative US$ 120–1,500Hand-worked pieces with distinct imagery on both faces. Framed or unframed, with maker attribution where available.
Indicative US$ 300–3,000Tea ware, scholar’s desk objects, textiles and small-run design. Chosen for distinctiveness, not for trend value.
Indicative US$ 60–900“A farewell gift for a colleague who hates clutter.” “Something Chinese for a minimalist living room.” “A wedding present under $400 that won’t end up in a cupboard.”
This is the part of the service we are proudest of. You get three considered directions, the reasoning behind each, and permission to say no.
Brief: a gift for a design-conscious host, under $350, easy to carry home.
We will tell you which we would choose, and why. We will also tell you when a local shop is the better answer.
We are the careful way. Expect days of conversation, not one-click checkout. Expect us to ask about the recipient, the room and the reason.
We are also not appraisers of antiques, and we do not offer investment advice, authenticity guarantees beyond what our documentation supports, or medical, legal or financial guidance.
No account, no card details, no obligation. The more specific the occasion and budget, the better our first answer.
Prefer email? Write to hello@yourchinaconcierge.com.
Because availability and workmanship vary piece to piece. We show indicative ranges and then confirm one final itemised price, valid for 48 hours. You never pay before seeing it.
Normally 8–15% of the item’s source price, with a minimum fee per order, shown separately. Complex sourcing or custom commissions are quoted before you commit.
Unless your quote explicitly says duties are included, they are payable at destination according to your country’s rules. We declare accurately and do not undervalue parcels.
We provide maker information, available certificates and our own inspection evidence. For contemporary ceramics we photograph the base mark. We do not claim more certainty than the evidence supports, and we do not handle antiquities.
Contact us with photographs within 48 hours of delivery. Insured shipments are covered; we arrange replacement where possible or refund.
Handmade and sourced-to-order pieces are generally not returnable for change of mind. If the item is not as described, that is different: we refund in full.
Most orders take two to five weeks from confirmed payment to delivery, depending on sourcing and destination. Custom work takes longer and is quoted separately.